Support

Solutions to Common Technical Problems
	Installation & Activation How do I activate my copy of SpeedFiler? SpeedFiler rejects my activation code How do I start SpeedFiler? Filing Cannot see Public Folders Cannot see folders from a specific PST file	Toolbar SpeedFiler Toolbar buttons missing SpeedFiler Toolbar does not work Stability Outlook 2007 wants to disable SpeedFiler SpeedFiler has stopped working Outlook has disabled SpeedFiler - how do I re-enable it?
Frequently Asked Questions
	Functionality Does SpeedFiler file messages automatically? Does SpeedFiler have an uninstaller? Is my version of Windows or Outlook supported? Upgrades Am I entitled to a free upgrade to SpeedFiler 2.0? Am I entitled to future upgrades?	Licensing I have a desktop and laptop -- how many licenses must I buy? How do I transfer my license to my new computer? Can I take my license with me to my new job? Activation Codes & Order Information How do I obtain an invoice? I have lost my activation code - how do I retrieve it?

Eligibility for Email Support

We provide free email support for customers during their evaluation period and for 30 days after purchase. We handle other support requests as time allows, on a case-by-case basis.
Customers with multiple licenses (5 and up) may join our Priority Support & Upgrade Coverage plan.

Customer Support Request Form
If you cannot find a solution to your problem from the list above, use this form to request support. We'll do our best to help you.
From:	(email address)
Subject:
Message: